Privacy Policy

Who we are

This website is operated by K&G Hardwood Flooring LLC ("we", "us", "our"), a flooring contractor based in Pottstown, Pennsylvania. This policy explains what information we collect through this website, how we use it and the choices you have.

Information we collect

Information you give us: when you request an estimate or contact us, we collect your name, phone number, email address, the service you are interested in and any details or photos you include in your message.

Information collected automatically: like most websites, our hosting provider may collect basic technical data such as your IP address, browser type, device type, pages visited and the date and time of your visit. This is used to keep the website secure and working properly.

How we use your information

We use your information to respond to your request, schedule visits, prepare estimates, perform and follow up on our work, provide customer service, and improve our website. We do not use your information for any purpose that is not related to our services.

Calls, text messages and email

By submitting a form on this website, you agree that K&G Hardwood Flooring LLC may contact you by phone call, text message or email about your request and our services. Message and data rates may apply. Message frequency varies. You can reply STOP to any text message to opt out, or ask us at any time to stop contacting you. Consent is not a condition of purchase.

How we share information

We do not sell, rent or trade your personal information. We only share it with service providers that help us run this website and our business (for example, website hosting and form-processing providers), and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights.

Cookies

This website may use essential cookies and similar technologies needed for the site to function. You can set your browser to refuse cookies; some parts of the site may not work as intended.

Third-party links

Our website links to third-party sites such as Google, Facebook, TikTok and Google Maps. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

Data retention and security

We keep your information only as long as needed to provide our services and meet legal, tax and accounting requirements. We use reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on the state where you live, you may have additional privacy rights under applicable law. To make a request, contact us using the information below. We will not discriminate against you for exercising your rights.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact us

K&G Hardwood Flooring LLC, Pottstown, PA. Phone: (267) 945-2494. Email: kgharwoodflooring@gmail.com.